Covenant

Agentic Client Lifecycle

Agent StatusAll Active

Client Onboarding Team

Institutional Banking

Client Lifecycle Command Center

AI agents onboarding, screening and reviewing clients end-to-end

AI Agents Active

10 agents managing onboarding, KYC, risk and remediation

View all agents

Avg. Onboarding Cycle Time

4.2 days

Down from 9.1 days

Open Remediations

61

-23 vs last month

KYC SLA Compliance

97.4%

+2.1pp this quarter

Active Onboardings

284

+31 this week

Open Cases

61

-23 vs last month

KYC SLA Compliance

97.4%

Target: 95%

Reviews Due (30d)

18

2 overdue

Recent Cases

Newest exceptions across all modules

View queue

EDD escalation — high-risk jurisdiction entity

Offshore structure flagged, awaiting senior sign-off

KYC / Due Diligence22 min ago

Onboarding stalled — missing beneficial ownership doc

Client has not responded in 6 days

Client Onboarding1 hour ago

Periodic review overdue — high-risk tier client

Refresh due 12 days ago, SLA breached

Periodic Review2 hours ago

Document expiring — passport renewal needed

Client notified via outreach portal

Document Management4 hours ago

Upcoming Periodic Reviews

Refresh calendar by risk tier

High-Risk Tier — Q1 Refresh Batch

Mar 28, 2025

6d left

Correspondent Banking Lookback

Apr 12, 2025

21d left

Medium-Risk Tier — Annual Refresh

Apr 30, 2025

39d left

PEP Relationship Re-Screening

May 5, 2025

44d left